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What’s new with Google Ads for the hospitality industry ?

What’s new with Google Ads for the hospitality industry ?

The hotel and hospitality industry stands at the forefront of a digital transformation, with Google Ads unveiling new features that promise to revolutionize how these businesses connect with their customers.


1. Video View Campaigns (VVC) on YouTube: A Visual Storytelling Avenue

Hotels can now leverage the global launch of Video View Campaigns (VVC) to tell their unique stories. This feature, introduced on September 28, 2023, allows for the showcasing of properties and experiences across YouTube’s diverse video formats – skippable in-stream, in-feed, and Shorts. The use of Google AI in VVC means more efficient targeting of relevant audiences, potentially increasing views by 40% and reducing costs by 30% compared to traditional campaigns. This efficiency is vital in showcasing the unique aspects of hotels, from luxurious amenities to exceptional services, ensuring a wider and more engaged audience​​.



2. Privacy-Focused Audience Engagement

In the era of heightened privacy concerns, Google Ads' shift towards privacy-preserving technologies is a significant step for the hospitality industry. The integration of the Privacy Sandbox, including the Protected Audience API, aligns with the industry’s need for discrete yet effective customer re-engagement. The predictive capabilities of Google AI, alongside first-party data, will help hotels and resorts predict customer preferences and drive sustained growth. Tools like Smart Bidding and optimized targeting are essential in reaching relevant audiences, a boon for tailored promotions and personalized guest experiences. Performance Max, in particular, has shown to boost conversions by over 20%, a significant advantage for hotels looking to maximize their online booking conversions​​.



3. Search Themes in Performance Max: Targeted Reach

The introduction of "search themes" in Performance Max, a feature rolled out on October 26, 2023, offers hotels a nuanced way to reach potential guests. By adding up to 25 search themes per asset group, hotels can target specific customer interests and travel trends, such as "luxury accommodations" or "family-friendly resorts." This feature extends across Google Ads inventory, including Search, YouTube, and Maps, ensuring comprehensive coverage of important business themes. For example, a boutique hotel can use search themes to highlight its unique offerings, such as a renowned spa or a gourmet restaurant, thus attracting a more relevant audience​​.



The Future of Hotel Marketing with Google Ads

These Google Ads features represent a leap forward in how the hotel and hospitality industry can engage with customers. From telling compelling visual stories on YouTube to navigating the new terrain of privacy-focused marketing and leveraging AI for targeted reach, these tools open up a world of possibilities. Hotels can now craft more personalized, effective, and privacy-conscious campaigns, ensuring they remain at the forefront of the evolving digital landscape.

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